Privacy Policy

ERGONOMIC SEATING SOLUTIONS TAKE YOUR PRIVACY SERIOUSLY

This policy explains when and why we collect information about people who use our website and how we use that information.

This policy is subject to change, so please check by occasionally to make sure you are happy with any changes. By using our website, you are agreeing to be bound by this policy.

If you have any questions regards this policy and our privacy practices please email office@ergosol.co.uk.

WHAT INFORMATION IS OBTAINED ABOUT YOU

The information we collect about you in each instance is as follows:

Contact Form

We Collect – Name, email & phone number.

POSE™ Form

We Collect – Name, email, phone number, address, weight, height, age, gender, user work routines, user environment, user measurements and user areas of pain.

HOW WE USE THE INFORMATION

We use your information for the following purposes:

When Recommending Products

The detail you provide via the POSE™ form allows us to make informed recommendations about products so we can best suit your needs.

When Sending Communications

For those that have opted-in, we periodically send out details of products, services, promotions and special offers via email.

WHO HAS ACCESS TO YOUR INFORMATION

We do not share your information with any third parties.

YOUR CHOICES

You have a choice about whether to receive information from us. If you do not want to receive communications, please leave the opt-in box unchecked when filling out one of our forms.

You can change your marketing preferences at any time by contacting us at office@ergosol.co.uk.

UPDATING YOUR INFORMATION

For amendments, data downloads and complete erasure of your details please contact us at office@ergosol.co.uk.

KEEPING YOUR DATA SECURE

We take every precaution to keep your data secure. Our website functions under an SSL certificate meaning all data is encrypted.

HOW LONG IS DATA KEPT

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. The information we use for marketing purposes will be kept on file until you notify us that you no longer wish to receive this information.

If you have made an order we will shred all paper copies of your details and delete electronic copies once they have been entered into our accounts system. We will aim to have this processed within 60 days. In the instance that no purchases have been made we will aim to erase all your data within 60 days after registration.

LINKS TO OTHER WEBSITES

Becuase our website may occasionally contain links to websites run by other organisations we encourage you to read their privacy policies as this one covers our website only. In addition, if you linked to our website from a third party site we cannot be responsible for the privacy policies of that site and recommend you check their privacy policy.

COOKIES

Our website uses unobtrusive cookies to store information on your computer. Some cookies are essential, and the site won’t work as expected without them. These cookies are set when you submit a form or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you’re not happy with this you can disable cookies, but some nice features of the site may become unavailable.