FAQs

Ergonomic

What Is An Ergonomic Chair?

An ergonomic chair is designed to provide comfort and support so the user can work to the best of their ability, for a sustained period of time, without experiencing discomfort. Ergonomic chairs can be used to help people with existing health conditions or as a preventative measure to stop conditions developing in the first place.

A chair should meet the following basic requirements in order for it to be deemed ergonomic:

• Seat Height Adjustment
• Seat Depth Adjustment
• Seat Tilt Angle Adjustment
• Seat Tilt Tension Adjustment
• Backrest Height Adjustment
• Backrest Lumbar Support
• Back Angle Adjustment
• Adjustable Armrests
• Stable Wheelbase
• Appropriate Casters

Why Is An Ergonomic Chair Important?

We’re spending an increasing amount of time sat down at work, at home and even during our commutes. In-fact, the average adult is spending as much as 70% of their day sat down. This sedentary lifestyle isn’t just posing serious health challenges to businesses and people, it’s also costing a lot of money.

The obvious benefit of ergonomics is promoting well-being and keeping employees safe from harm. Ergonomic equipment is typically designed to prevent pain, reduce strain and increase healthy movement. But the positives don’t end there. By investing in an ergonomic strategy, businesses drive down costs related to absenteeism. Productivity is boosted because a well-designed workspace nurtures more efficient work processes. Quality of work improves as workers are free to perform their best, unhindered by the tiredness and irritation associated with bad ergonomics. Ultimately, a happy employee is an engaged employee and if they feel supported by their workplace culture they’re more likely to remain a positive force in the business.

What Are The Differences Between Our Ergonomic Range Of Chairs?

All of our ergonomic office chairs meet the basic requirements needed to be defined as ergonomic, however, there are distinctions between them. Novum Plus is the entry-level solution, Orbis is mid-range and Opera is the top range. As the price increases so does the overall quality, standard feature set and the capacity for the chair to be tailor-made to meet a user’s needs.

What Are Sit-Stand Chairs?

Sit-stand chairs are identifiable as ergonomic but their design purpose is slightly different to standard office chairs. Typically taller, with reduced size or saddle seats, they facilitate the ease of movement between sitting and standing. They also come with a minimal backrest, or no backrest at all, which allows users to move with 360° motions. Sit-stand chairs are perfect for use in environments with higher-level worksurfaces such as receptions, checkouts, factories, design studios and a multitude of healthcare environments.

What Are Meeting Chairs?

Meeting chairs are designed for use in environments such as conference centres, boardrooms, breakout areas and meeting rooms. Our Azure meeting chair is designed with comfortability and support in mind so that users can sit for sustained periods of time and concentrate on the meeting rather than being distracted by discomfort.

What Are Leg Rests?

Leg rests are an additional support to a chair and allow the user to rest their legs and knees while sitting. They are ideal for people with conditions such as arthritis, or ligament damage as it enables the user to extend and elevate their legs to a comfortable position. Available as normal or articulated in either a single or double size. The articulated double sized version can also be supplied with a split design so the two sides of the rest can be adjusted accordingly.

What Are Posture Supports?

Posture supports help improve posture by allowing users to enhance the ergonomic capability of existing furniture. As they are portable they are great for use on the go such as in the car, on public transport and in meetings. Back and seat supports are available in foam or as an inflatable cushion.

General

How Do I make An Order?

Orders can be made via one of our approved dealers which can be found on our dealer’s page. If you are a dealer and wish to place an order please contact us to discuss on 01772 977814 or office@ergosol.co.uk. Open hours are typically between 8.30am and 5pm.

How Do I Pay For An Order?

Orders are payable via bank transfer according to the payment terms we have agreed for your account.

What Is Your Returns Policy?

For all purchases, the Company, at their discretion, may allow the Customer to change or cancel an order up until production has begun. Once production has begun, an order cannot be changed and cancellation will incur a charge. In every case where the Customer has specified a product not illustrated in the Company’s catalogue and specified tailor-made or personalised goods, the Customer may not cancel the order at any time.

Please see our Terms And Conditions for further details.

What Warranty Is Available On The Chairs?

All Opera models are guaranteed for a period of 5 years at 8-hour day use and 2 years at 24/7 use. This covers structural components and moving parts, with fair wear and tear on upholstery.

Please see our Terms And Conditions for further details.

What Is The Typical Lead Time For Orders?

Lead time for orders is not a set thing as it depends on the nature of the order and how busy we are at that particular moment in time. Please get in touch to discuss your order and required lead time.

How Does Delivery Work?

Deliveries typically fall between Monday and Friday at a time and date that has been pre-agreed. It is possible to rearrange delivery as long as reasonable advance prior notice is given. All deliveries will need to be signed for and redeliveries will be chargeable.

What Do I Do If My Order Is Damaged?

It is the responsibility of the customer to carefully check for any damage to delivered items and we must be notified of damages, in writing, within 24 hours of receipt of delivery, or by the end of the next working day. After this, we will discuss with you the best possible options to rectify the issue.

Can I Order Spare Parts For My Chair?

Yes we offer spares and replacements for all of our chairs. Please get in touch to discuss your requirements.

Do You Supply To Mainland Europe Or The Rest Of The World?

Please see our dealers page to see where we currently supply to.

How Do I Become A Dealer

If you wish to become a dealer please contact us to discuss on 01772 977814 or office@ergosol.co.uk.